ZEISS Digital Customer Companion (DCC) is the one stop destination to get access to leading-edge digital services provided by ZEISS Microscopy – with ease, speed and transparency.
With DCC, you the power to manage all your service needs easily in one central global platform.
- Easy Online Service Ticket Creation: You are in control here. Raise your service ticket online, track it and get the top service priority
- Device Information at a click of a button: No hassle of locating the product number or old POs. Get detailed information on all the ZEISS systems installed in your university
- Information of existing Service Contracts: Get to know the type and timeline of your service contracts
- Remote Service: Leverage the global ZEISS support network using secure remote desktop sharing to reduce inconvenient and unexpected downtime
- And many more beneficial features…