Digital Customer Companion

Get the best service with ease, speed and transparency

ZEISS Digital Customer Companion (DCC) is the one stop destination to get access to leading-edge digital services provided by ZEISS Microscopy – with ease, speed and transparency.

With DCC, you the power to manage all your service needs easily in one central global platform.

  • Easy Service Tickets: You are in control here. Raise your service ticket, track it and get the top service priority that you deserve
  • Device Information at a click of a button: No hassle of locating the product number or old POs. Get detailed information on all the ZEISS systems installed in your university
  • Information of existing Service Contracts: Get to know the type and timeline of your service contracts
  • Remote Service: Leverage the global ZEISS support network using secure remote desktop sharing to reduce inconvenient and unexpected downtime
  • And many more beneficial features…

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